FreeScout comments

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                                            FreeScout

The wrong user who is viewing the conversation is displayed (yellow triangle)

We still can't reproduce it on our end. If someone will be able to reproduce - try to fix and send pull request.

UI display issues in light mode

Does it get back to normal when Dark Mode module is disabled? Do you have some custom CSS adjustments on your FreeScout?

UI display issues in light mode

Try to re-update your FreeScout using manual updating method.

Unable to create new user using the Oauth module

> I suspect that I do not get the nessecary data (email/name). Yes. You need to figure out why email is not retrieved.

Unable to create new user using the Oauth module

We've added the patch to the module.

Image size is not saved when displayed in Freescout

Fixed in the `master` branch and will be published in the next release.

Pictures are not showing up in the body on email clients

Make sure that your FreeScout is available from the Internet and not protected using Basic HTTP Authentication.

Api Webhooks - Custom Fields Module - Display on profil customers

We can't reproduce the issue. Please share your API request.

Mobile Notifications not working

All the advices we can give are already listed on https://freescout.net/module/mobile-notifications/

WorkFlow scenario not working [Ticket overdue, multiple alert]

It looks like something does not work well on your server: https://github.com/freescout-helpdesk/freescout/issues/3761#issuecomment-1999546100 It needs to be investigated on your server further.