FreeScout
FreeScout
If anybody have any ideas how to fix feel free to share.
Those who has this issue, please try to get the actuall error (is it 404 error or some other) by using browser debugger for example. The URL of the image...
It looks like something is going on in MS365 system. Some people are receiving ["connection setup failed"](https://github.com/Webklex/php-imap/issues/81#issuecomment-1254558549) error. You can't get IMAP folders...
https://github.com/freescout-helpdesk/freescout/issues/2248 https://github.com/freescout-helpdesk/freescout/issues/2232
What happens when you click "Check Connection" button in your mailbox?
@salimnassim Does the MS365 user you are using to connect have a mailbox in MS365 and a license allowing to access it (try to open https://outlook.office365.com/mail/)?
Try to contact MS365 support and ask why INBOX folder is not available via OAuth IMAP. Maybe they added some restrictions...
Thanks for sharing the info.
We've added a notice to https://github.com/freescout-helpdesk/freescout/wiki/Connect-FreeScout-to-Microsoft-365-Exchange-via-oAuth#fetching-emails
It seems you are the only one receiving "Connected, but no IMAP folders found" error so far. You need a developer who can debug Webklex/php-imap.