freescout
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UI display issues in light mode
We are currently experiencing an issue where the UI is displaying incorrectly. Its working fine on dark mode but light mode doesn't work.
PHP version: 8.1.27 FreeScout version: 1.8.120 Database: MySQL Are you using CloudFlare: No
Following modules installed and active: Auto Login Version: 1.0.2
Block External Images Version: 1.0.7
Custom Folders Version: 1.0.19
Custom Mailbox Signatures Version: 1.0.14
Customization & Rebranding Version: 1.0.18
Dark Mode Version: 1.0.14
Embed Images Version: 1.0.2
Extended Attachments Version: 1.0.19
Move or Remove IMAP MessageActive Version: 1.0.3
Inbox Version: 1.0.3
Kanban Version: 1.0.20
Mailbox Icons Version: 1.0.4
OAuth & Social Login Version: 1.0.16
Reports Version: 1.0.37
Satisfaction Ratings Version: 1.0.22
Saved Replies Version: 1.0.37
Send & Close Version: 1.0.8
Sent Folder Version: 1.0.13
Snooze Version: 1.0.16
Tags Version: 1.0.36
Teams Version: 1.0.17
Time Tracking Version: 1.0.17
User Fields Version: 1.0.4
Does it get back to normal when Dark Mode module is disabled? Do you have some custom CSS adjustments on your FreeScout?
No it does not. Don't have any custom CSS. This must have happened after a recent update as its a new issue and we haven't added any new modules or anything in the last year. Its been perfect.
Had a look at the Elements via inspector and seems like the footer in dark mode the css is set to display: none but in light mode it has other styling.
The only custom css i have is this below but i removed it and still the same issue:
.navbar-default .navbar-brand:hover { background-color: #1c7589; }
Try to re-update your FreeScout using manual updating method.
Hi, I have worked around this issue by simply adding the following CSS:
.footer { display: none; }
We don't really need the footer so that's ok for now. I'll see with the next auto update if it fixes the issue.
Managed to fix the issue. The custom signature was the problem. I cut the signature. Saved it. Then pasted it back in and saved it. All the CSS seems normal now. Even the footer works.