FreeScout
FreeScout
Most likely the problem is in some server configuration or proxy. It needs to be investigated on your server by someone.
Most likely https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#-permissions-issue
We'd appreciate a pull request.
You need to debug the function at line 154 in /Providers/KnowledgeBaseServiceProvider.php: https://github.com/freescout-helpdesk/freescout/wiki/Debugging