FreeScout

Duplicate of https://github.com/freescout-helpdesk/freescout/issues/1705

@mateit-cloudware Create a new separate issue. Also specify where and at what moment are you getting this error.

Closing as out of scope.

> 3. Provide the option to display/remove FreeScout branding....Looks like we have to manually disabled the FreeScout branding here: > ./Modules/KnowledgeBase/Resources/views/widget_form.blade.php: This should be possible with Customization & Rebranding Module....

Use [$thread->getMailDate()](https://github.com/freescout-helpdesk/freescout/blob/dist/app/Thread.php#L1377) function to get the date from email headers.

https://github.com/freescout-helpdesk/freescout/pull/3297

Closing for no activity.

We are still experiencing this issue https://github.com/freescout-helpdesk/freescout/issues/1972#issuecomment-1326357106

@Yasser-Chen @maxkvbn @herbert30 @BBonnet22 Are you using OAuth to retrieve emails via IMAP or just plain authentication? Maybe it will help developers to track the issue.

@Webklex The issue may be related to Microsoft Azure configuration: https://github.com/freescout-helpdesk/freescout/issues/1972#issuecomment-1385554715