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Request Tracker, an enterprise-grade issue tracking system
This implements storage of attachments as blobs on an Azure Storage account. The code very very closely mirrors the Amazon S3 implementation.
This PR adds a new "LabelValueRow" component to extract and standardize how we show key-value pairs in lists in RT's UI. This makes it easier to keep the style consistent,...
This makes the text readable on the ticket history page, which was strongly requested by our users.
When going through SelectOwnerAutocomplete, the load of a template on investigation launch passes the selected value in $Default as text, but SelectOwnerAutocomplete only handles the field as a numeric id....
Lots of users find the list useful, even if they cannot see everything in the queue. For example, being able to see the tickets you created in various queues is...
Being able to set a class through the callback helps to use custom css or js everywhere a user is displayed.
Format fields wrongly list queue or global ticket customfields as available in transactions query builder. Results produces then empty fields. So first, list every Transaction customfields (global and depending on...
Too long (200+) ticket subjects (produced by this action) are shortened automatically. This could cut off the remote system's subject tag if at the end.
Using object context is mandatory when there is more than one customfield using the same name, applied to different queues/catalogs/classes. Else the wrong CF is loaded and as it does...
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Request Tracker, an enterprise-grade issue tracking system