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Request Tracker, an enterprise-grade issue tracking system
Articles with Text or WikiText fields can display wiki/html formatting with no problem, but it is currently not possible to insert the article into a ticket reply with the formatting...
One shouldn't evaluate that Starts is just set as it may differ between SLAs. In it's current condition changing SLA doesn't update the Starts time when it's supposed to. This...
The docs for RT::Asset::Create say you can specify names with HeldBy and Contact, but without this patch, that doesn't work.
Prevent users to enter directly values below a given time. Many user changes the HomeRefreshInterval via URL directly to very short values.
I needed to update the Privilege status of many already imported users.
During the development of a project, we had to create almost a dozen stacked RT extensions. We would have found the ability to subscribe to RT events quite powerful in...
without the following patch, rt-mailgate does not respect the --no-verify-ssl flag, and will refuse to connect to self-signed or otherwise invalid HTTPS RT servers.
When accessing the `LargeValue` of an `ObjectCustomFieldValue`, it's encoding is guessed every time. This is problematic when a ticket has a large number of custom fields and/or when fields have...
Token generation with rand(1024) is not safe to avoid collisions. I could not reproduce this with the Perl/Plack only server but with Apache MPM Prefork and mod_perl2 this happens very...
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Request Tracker, an enterprise-grade issue tracking system