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![screen shot 2018-09-06 at 14 18 05](https://user-images.githubusercontent.com/2128679/45156976-00434780-b1e0-11e8-8919-710c2b3cc229.png) * Adds information to the button * Keep items in the order they had before

Users expect their username and email address to be case-insensitive. RT's users are case-insensitive, but `RT::Authen::ExternalAuth::DBI` had a bug that caused it to fail if its backing database was case-insensitive....

Ticket #34216: Feature request: bin/rt should print password prompt to STDERR I've been using bin/rt in shell scripts, redirecting STDOUT to a file, or piping it to other processes. This...

Alex's trial - dashboard shortcuts.

There is no way to forward tickets via the rest interface. Disclaimer: I have no clue what i am doing, this is the first time i hack something around with...

We are writing a synchronization job between RT and other systems. We use queries to find tickets updated/created since last sync time. Unfortunately, there is no way using the search...

We are writing a synchronization job between RT and other systems. We use queries to find tickets updated/created since last sync time. Then, when querying tickets using their IDs, merged...

Maybe we can make this optional. Anyhow, I found this very useful in my environment.

Exposes the AdminCcAddresses and CcAddresses fields when GET on the queue.