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add modern user-icons in RT's UI. The code pulls out the user's initials and renders them inline inside a rounded rectangle. It uses one set of colors for staff and...

Previously this option didn't do anything when a custom field was based on an field which set to the autocomplete type. Fixes https://rt.bestpractical.com/Ticket/Display.html?id=37524 There maybe more elaborate solutions to prevent...

For your consideration: Speaking from the perspective of someone who has not been hacking with perl for decades, I was recently trying to configure this setting in RT5's web interface,...

The written example in [Customizing/Scrip conditions and action](https://github.com/bestpractical/rt/blob/5.0-trunk/docs/customizing/scrip_conditions_and_action.pod#custom-conditions) refers to the "On Resolve" condition using the `StatusChange` Condition Module. Whoever took the screenshot misinterpreted this for the "On Status Change"...

I was experiencing an edge case in my RT 5.0.3 installation after reconfiguring my setup to use WebRemote authentication with ExternalInfo. I am using the `WebRemoteUserGecos` option, and the LDAP...

Mentioned this idea in #349 -- thought I'd write it up in case you like it. This file is a convenience for new contributors perusing the repository on GitHub.com. Basically...

Without this, on numerical customfield, SQL produced is wrong and crashes (at least on MySQL): [...]ObjectCustomFieldValues_1.Content+'0') LIKE %'2'% [...]

"CustomFieldView" is not a valid attribute for OrderBy.