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this little fix corrects queue name (en)coding if it contains accented but not necessary utf8 character(s). The queue name is 'UKK üzemeltetés'. The line in the (utf8 encoded) aliases file...

There is no way to set CustomRole participants in CreateTickets template This commit allows to write something like: `CustomRole-Foo: [email protected], [email protected]`

This can be used to either modify the html that is created or redefine how a block is identified. Details of how it works can be found here: http://search.cpan.org/~cycles/Text-WikiFormat-0.81/lib/Text/WikiFormat.pm#Blocks

Patch ensures that the clients ip address is logged if the proxy is configured to pass the information using the widely used X_FORWARDED_FOR header.

… authentication _BEFORE_ access to RT if enabled. Sadly I had trouble using already existing options like ExternalSettings as remote user is a bit... different. With the case of Shibboleth...

See Forum: https://forum.bestpractical.com/t/is-there-a-way-to-skip-indexes-during-upgrade/31819/4

Hi BPS, not sure if you agree, but i think it is great to display the Lifecycle also at the Queue List. Torsten

BPS, In talking with Jim we discussed some of these changes. The main divergence is extending /Elements/EditCustomField to take a $Classes parameter to extend the class attribute of the rendered...

- improve error reporting for `RT::Handle->InsertACL` - use absolute paths for `InsertACL` and `InsertIndexes` in rt-setup-database Since perl 5.25.7 '.' might not be present in `@INC` by default, see: https://metacpan.org/pod/release/EXODIST/perl-5.25.7/pod/perldelta.pod#'.'-and-@INC...