helpdesk
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OCA
Odoo modules for managing a HelpDesk system
When a ticket is created from a mail (via fetchmail and an alias), the confirmation mail from the first stage is not sent. First commit add test with the failing...
Module migrated to version 17.0 cc https://github.com/APSL 7983 @miquelalzanillas @javierobcn @mpascuall @BernatObrador @ppyczko @peluko00 please review #523
Normally you want to close tickets regardless of their category. With this imp, category field is not required anymore, so helpdesk teams without defined category will be able to automatically...
forward-port of https://github.com/OCA/helpdesk/pull/275
Depends on: https://github.com/OCA/helpdesk/pull/638
Forward-ports https://github.com/OCA/helpdesk/pull/467 which itself partially forward-ported 98e5ef7f4a2e074283da3674654f662a28f02eed and dfbc3698e76b3a1330f339ca78b49557b78c05ed from 12.0 to 14.0
## Module helpdesk_mgmt ## Describe the bug When I try to install helpdesk module in odoo comunity, we are experiencing some issues to install it ## To Reproduce odoo v18...
Standard Migration Depends on: - https://github.com/OCA/helpdesk/pull/664 @ForgeFlow
# Todo https://github.com/OCA/maintainer-tools/wiki/Migration-to-version-18.0 # Modules to migrate Missing module? Check https://github.com/OCA/maintainer-tools/wiki/%5BFAQ%5D-Missing-modules-in-migration-issue-list - [x] helpdesk_mgmt - By @JasminSForgeFlow - #664 - [x] helpdesk_mgmt_project - By @BhaveshHeliconia - #700 - [x] helpdesk_mgmt_rating...
