helpdesk

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[17.0][ADD] helpdesk_timesheet_date_time_order: New module helpdesk_t…

5

Add new to the top of the list, rather than the bottom, and sort by date time in descending order. cc https://github.com/APSL #HT02143 @miquelalzanillas @mpascuall @javierobcn @peluko00 @BernatObrador @ppyczko please...

lbarry-apsl

[17.0][MIG] helpdesk_mgmt_sla: Migration to 17.0

1

hoangtrann

Migration from Helpdesk EE to Helpdesk Management CE This PR introduces a robust, two-phase migration toolkit to seamlessly transition data from the Odoo Enterprise Edition (EE) `helpdesk` module to the...

xaviedoanhduy

Module: Helpdesk (OCA version) Odoo version: 18.0 Environment: Windows 10 Problem In the Website Form Builder, there is no option to create a Helpdesk Ticket form. The helpdesk.ticket model does...

taqee

helpdesk_mgmt_timesheet: Show spent time in portal

2

I have seen that it is not seen in the portal the spent time. I would like to add it. Should I add it to a new module or add...

etobella

backport of: https://github.com/OCA/helpdesk/pull/837 note: - ignore changes on `helpdesk_type_sla`, commit: https://github.com/OCA/helpdesk/pull/837/commits/886438fcfbad904fddb1c0cf736c4a3ebf437f1a

xaviedoanhduy

[15.0][FIX] helpdesk_mgmt_crm fix permission error

2

This fixes a permission error when opening an opportunity directly from a helpdesk ticket.

jans23

wouitmil

Depends on #829 Allows to define sale order line directly on tickets, in a similar way that we have in PRoject tasks

etobella

[18.0] [MIG] helpdesk_timesheet_time_type: Migration to 18.0

4

Module migrated to 18.0 cc https://github.com/APSL @miquelalzanillas @mpascuall @BernatObrador @peluko00 @javierobcn @ppyczko please review

lbarry-apsl