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[16.0][IMP] helpdesk_ticket_close_inactive: Modified category functionality

Open mpascuall opened this issue 8 months ago • 3 comments

Normally you want to close tickets regardless of their category. With this imp, category field is not required anymore, so helpdesk teams without defined category will be able to automatically close every ticket, regarding of their category.

cc https://github.com/APSL HT01840

@miquelalzanillas @lbarry-apsl @BernatObrador @peluko00 @javierobcn @ppyczko please review

mpascuall avatar Mar 31 '25 11:03 mpascuall

Hi @miquelalzanillas, some modules you are maintaining are being modified, check this out!

OCA-git-bot avatar Mar 31 '25 11:03 OCA-git-bot

This PR has the approved label and has been created more than 5 days ago. It should therefore be ready to merge by a maintainer (or a PSC member if the concerned addon has no declared maintainer). 🤖

OCA-git-bot avatar Apr 08 '25 06:04 OCA-git-bot

@miquelalzanillas it's ready for merge?

peluko00 avatar Apr 10 '25 11:04 peluko00

/ocabot merge patch

miquelalzanillas avatar Apr 16 '25 09:04 miquelalzanillas

Hey, thanks for contributing! Proceeding to merge this for you. Prepared branch 16.0-ocabot-merge-pr-709-by-miquelalzanillas-bump-patch, awaiting test results.

OCA-git-bot avatar Apr 16 '25 09:04 OCA-git-bot

Congratulations, your PR was merged at ca28f0d68f23f6299e0275de81b84ce4a19a6498. Thanks a lot for contributing to OCA. ❤️

OCA-git-bot avatar Apr 16 '25 09:04 OCA-git-bot