FreeScout

So the problem is in your mail server. You may need to find a developer who can investigate it on your mail server.

> The problem seems to persist. Is there a solution? Not confirmed. Can you reproduce on demo.freescout.net and attach a screenshot?

Not possible for now. Can be implemented for example by adding a parameter to config and .env

You can create a simple custom module (Improved Accessibility, for example) and we will add it to https://github.com/freescout-helpdesk/freescout/wiki/Community-Modules. When activated the module will adjust the CSS of the FreeScout. You...

Yes. Just use Actions and Filters.

Yes.

Can you send a test email to [email protected]

The .ics file is received and can be downloaded. 

It's hard to tell what may cause this. It need to be debugged.

Try to find .ics attachment in `attachments` table and check `embedded` field. If embedded=`true` it means the attachment by some reason has been detected as embedded in the text of...