FreeScout
FreeScout
To, Cc and Bcc headers of each test mail are also needed.
Try this [FetchEmails.zip](https://github.com/freescout-helpdesk/freescout/files/6962809/FetchEmails.zip)
We'll give up on this for now and leave for community to work on.
Do you see content via Show Original thread menu item?
Are you using modern Microsoft Exchange authentication to fetch emails?
Oauth fetching is done by phpimap library. It looks like it had empty body issue in the past: https://github.com/Webklex/php-imap/issues/111
Will you be able to send an example of the email which is fetched with an empty body to the maintainer of https://github.com/Webklex/php-imap?
You can also send one such email to [email protected]. We'll try to check.
We've just fetched your email using Webklex/php-imap library. And the body is present.  Probably in your case the problem is in the server/PHP configuration. Are you using docker? What...
Try to upgrade PHP to 8.1 or higher.