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Variable in Mailbox > Custom From Name

Implemented in the `master` branch.

Variable in Mailbox > Custom From Name

Keep in mind that when the conversation is not assigned to any user (for example when the customer sends a new email to you) the customer will see `{%user.fullName%}` in...

Variable in Mailbox > Custom From Name

Yes, correct. It's actually not the assignee user, but the user who is replying is used to replace variables like `{%user.fullName%}`. But nevertheless when a customer sends a new email...

Variable in Mailbox > Custom From Name

We'll just leave everything as it is or roll back this new feature if it will cause troubles.

Variable in Mailbox > Custom From Name

We've implemented in the `master` branch replacing with empty string variables which has not been replaced in mailbox's custom from name for auto replies.

Re-opening drafts of 'Forward' conversations overwrite the To field with original sender's address

Works fine in FreeScout v1.8.60

Write a message to logs if number of unread and fetched emails does not match

Unfortunately no plans to implement this.

Emails Not Being Sent To All Accounts

Closing for no activity.

x-forwarded-for set but remote_addr stored on login

Try to adjust https://github.com/freescout-helpdesk/freescout/blob/dist/app/Http/Middleware/TrustProxies.php (see https://laravel.com/docs/5.5/requests#configuring-trusted-proxies) and see how it goes.

x-forwarded-for set but remote_addr stored on login

Fixed in the `master` branch. Now you also can set trusted proxies via /.env file: ``` # Comma separated list of trusted proxies for proper IP detection in FreeScout. #...