FreeScout

You can send the EML file to [email protected] to check it.

The received EML file is shown correctly (without Chinese chars). You can check it like this: https://github.com/freescout-help-desk/freescout/wiki/Fetching-Emails#checking-eml-file Maybe something went wrong during the fetching of this email. But there is...

Are you using the latest FreeScout version? Are you using IMAP or POP3 protocol to fetch emails?

Strange. We could not reproduce your issue. Maybe it's related somehow to your server or mail server configuration.

If someone will be able to reproduce it please send a pull request.