FreeScout

Also try to disable "Validate Certificate" option.

In /overrides/webklex/php-imap/src/Connection/Protocols/ImapProtocol.php try to change line 82 to: ``` throw new ConnectionFailedException('connection failed - '.$e->getMessage(), 0, $e); ``` Try to connect again and you should see more detailed error message.

The `APP_NEW_FETCHING_LIBRARY=true` parameter is outdated and has no effect anymore. In the latest version of FreeScout fetching errors now became more informative. So in case of any issues see https://github.com/freescout-help-desk/freescout/wiki/Fetching-Emails#troubleshooting-fetching...

@jimmie-jam For MS365 you need to use modern oAuth IMAP authentication: https://github.com/freescout-help-desk/freescout/wiki/Connect-FreeScout-to-Microsoft-365-Exchange-via-oAuth

There is no such feature for now. Feel free to [submit a feature request](https://freescout.net/request-feature/).

Does the email has any content on your mail server?

Can you send EML files to [email protected]

The "Re_Problem_with_Aggregate.eml" email seems malformed and FreeScout can't parse it (it contains two `` sections instead of one). Other emails were successfully parsed and displayed on our end. So the...

We've double checked it and it works fine. Someone may need to investigate it on your server. Maybe it's related to the IMAP server you are using.

> btw -> "mark read" is still working within the context "IMAP folder + Mark email as read" So what's not working? Can you attach a screenshot?