FreeScout

Also try to disable "Validate Certificate" option.

In /overrides/webklex/php-imap/src/Connection/Protocols/ImapProtocol.php try to change line 82 to: ``` throw new ConnectionFailedException('connection failed - '.$e->getMessage(), 0, $e); ``` Try to connect again and you should see more detailed error message.

The `APP_NEW_FETCHING_LIBRARY=true` parameter is outdated and has no effect anymore. In the latest version of FreeScout fetching errors now became more informative. So in case of any issues see https://github.com/freescout-help-desk/freescout/wiki/Fetching-Emails#troubleshooting-fetching...

@jimmie-jam For MS365 you need to use modern oAuth IMAP authentication: https://github.com/freescout-help-desk/freescout/wiki/Connect-FreeScout-to-Microsoft-365-Exchange-via-oAuth