RitvikSardana

Closing due to inactivity

Is this error still coming? @moroslantia

Closing due to inactivity

see here I have been mentioned(last comment) and now see notifications it is working Notification was also created

Ohhhhh, I got the issue. When there is a first time assignment, the notification is sent, and when we re assign the ticket to some other user, the notification is...

The thing is this is ho notifications work, it is not a bug, Notifications in the portal are different to the Desk Notifications. Portal Notifications just creates a new doc...

can put a small banner below the reply & comment section , something like comments are for internal team and reply is for the customer.

fixed

Has been added

Can you explain more about the issue? @Ravn10