RitvikSardana

Was anyone able to solve this? I am facing the same issue

Closing the issue due to inactivity, reopen if the issue still persists

Hey @salieg72 , I think the issue is solved can you confirm once?

Exists in Frappe Helpdesk, https://frappecloud.com/helpdesk/signup

Closing the issue due to inactivity, reopen if the issue still persists

Closing the issue due to inactivity, reopen if the issue still persists

Hey @adamjgale, can you share if it still the case?

You can do so via Server Script, we at Frappe has also done the similar thing, Steps: 1. Create 2 agent groups by going to HD Team DocType. 2. Add...

Hey @monolithonadmin , so basically what you are saying is, every ticket which is raised by the "contact" of a "company" should be visibles to all the contacts within that...

Thanks for the PR @rknroot, the commit on this PR is not semantic, please make the comment semantic read more here: https://www.conventionalcommits.org/en/v1.0.0/