Alessio

> @renda-dev Thank you for the improment. Can you fix the tests plz? Greetings, `base_rest`'s test have been fixed, while `fastapi`'s tests are still broken, even tho that module has...

> It's my understanding that #417 is required for this PR's tests to pass, is that correct? Yes it is. @aleuffre

> @renda-dev #417 is on its path to be merged. Once merged can you rebase your PR to make it 🟢 Done, thanks! @lmignon

/ocabot merge minor

Hello @OCA/helpdesk-maintainers, since it's a back-port of an already merged PR, and also the situation of the ticket's portal UI in v14.0 it's pretty bad, would anyone mind giving this...

Done! 👍🏼 @marcelsavegnago

Greetings @OCA/helpdesk-maintainers, would it be possible to merge this PR based on existing reviews, I personally think that the feature is great :)

> Code review, LGTM. > > Suggest maybe renaming simply to `fieldservice_portal`? Done, thanks for the suggestion! @aleuffre

> @renda-dev please rebase. Done 👍🏼

> @renda-dev please do a rebase Done