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[14.0][MIG]helpdesk_mgmt: Add "close from portal" opt

Open renda-dev opened this issue 2 years ago • 8 comments

  • Ticket stage: Add a "close from portal" setting.
  • Portal form: Display ticket close buttons according to that setting.
  • Default stages: Add a "rejected" closed stage unavailable to portal.

In the process:

  • Add portal close tests.
  • Protect against invalid target stage request in the controller.

Backport 15.0 => 14.0 of https://github.com/OCA/helpdesk/pull/383 as suggested by @pedrobaeza https://github.com/OCA/helpdesk/pull/466#pullrequestreview-1427772107

renda-dev avatar Oct 23 '23 10:10 renda-dev

There hasn't been any activity on this pull request in the past 4 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days. If you want this PR to never become stale, please ask a PSC member to apply the "no stale" label.

github-actions[bot] avatar May 12 '24 12:05 github-actions[bot]

@renda-dev can you rebase please ?

marcelsavegnago avatar May 23 '24 12:05 marcelsavegnago

Done! 👍🏼

@marcelsavegnago

renda-dev avatar May 27 '24 06:05 renda-dev

This PR has the approved label and has been created more than 5 days ago. It should therefore be ready to merge by a maintainer (or a PSC member if the concerned addon has no declared maintainer). 🤖

OCA-git-bot avatar May 27 '24 15:05 OCA-git-bot

ping @houzefa-abba

marcelsavegnago avatar May 27 '24 15:05 marcelsavegnago

Greetings @OCA/helpdesk-maintainers, would it be possible to merge this PR based on existing reviews, I personally think that the feature is great :)

renda-dev avatar Jun 17 '24 08:06 renda-dev