Marco Borla

Feature req. Widget Theme or Departments miss some functions.

2

When you create a Department you cannot have custom field and required field different from other department. For example I want have email mandatory on department A and not mandatory...

Hi, I suggest to include operator name also in the reset password email. Maybe also include the mail in the email template under settings so email text can be edited....

Department - [ ] Italiano - [ ] English - [ ] Speciale - [ ] Assenti | Away - [ ] Occupati | Busy should be placed in Website...

Hi, when i go on site_admin/#/dashboard I can see:  I checked see visitor online because I want filter the online visitor to only some department but for online visitor...

Hi, I tested the co-browsing function. As I can press the eye for start the screen sharing Should be an option also for turn off the screen sharing directly from...

[ Issue / Request ] If you deactivate with a click over show widget from pop up you cannot switch to widget

1

Hi, as for the title if I uncheck the relative option into Embed code > the live chat is showed in a new pop window but here I want have...

What is the command for print visitor name in the message?

1

In LHC there is no way in the operator side to know how to send a message like Hello Mark how are you? where Mark is done with a code...

New idea: Implement - Online label near department when is online.

2

Hi Rem, as for offline department where user see -=Offline=- near department will be better user experience add - Online near dep when are online. Most live chat have this...

If you are chatting with a visitor you can see browser ans IOS system but when chat is ended and you look into list of chats you are unable to...

### Page on which it happened index.php?page=items# (Export) ### Steps to reproduce 1. Create a custom field encrypted with some text inside and save 2. Export data as HTML CSV...