Marcel Herrguth

We in general do not provide any ETA sorry. If you can't wait for a specific feature, there's always the option to boost it by sponsoring it's development. Drop us...

STOP We're on feature freeze. This change *cannot* be introduced with 5.2! This is not a bug but an enhancement and changes behavior (UI wise). Also is pending to be...

Please, could you be so kind and not ignore our issue templates...?

Just a small follow up: This seems to be (at least partly) be adressed by now :) https://github.com/rails/rails/pull/33094#issuecomment-522474464

Zammad already uses dependabot internally and does check for bundler and npm. https://github.com/zammad/zammad/blob/develop/.gitlab/dependabot.yml#L3-L13

Personally like the `hr` approach to give some feedback. :)

This has been requested by a fairly big customer. However, we've seen this kind of request in the past as well. Does it help the end user? I don't know.

Sorry for the wait, thank you for your patience! We've came to point that this would be useful to show internal for agents. On public interface there should be a...

Yes, you're looking for Settings on this regard. @mantas should be able to give you pointers in case you're getting lost. 🙏

JFI: When we introduced the print layout we decided against showing ticket meta information as far as I can remember. I'd see this as enhancement + specification required personally.