Marcel Herrguth

Hey, I know your post is fairly old, I just wanted to say that I had the same issue. The only way I could overcome this issue was by adding...

Sorry, but this seems to be a technical question. Please note that this repository is the wrong place for technical questions. Instead, please refer the Zammad community over at: https://community.zammad.org...

Oh noez. I stumbled into the wrong repo. So sorry... :(

I agree to mantas, this is somewhat unexpected. Up to now I expected Zammad to have saved the content, as soon as it puts the ticket title in the tab...

Thanks for your contribution. This is actually working as designed and not a bug. Currently every customer in your Zammad-Instance is also a user account. Those can be created via...

We've been discussing this issue internally and found that the use case is valid. Currently we need to think of a solution that adresses this issue, but does not disable...

Just to make this clear: This affects all versions of Zammad. Edit: Currently the only way of ensuring this doesn't work, you'll need to disable manual user creation and the...

I updated the first article to meet the requirements for account creation. This also affects issue #2912 which now is simplified to this issue. @martinvonwittich I personally agree with options...

If a screencast helps to see and understand the issue sure. However, I'm not verifying issues any more. :)

Sorry for hooking up here and causing noise - as temporary workaround you can take a look at my answer in the community. Hope that helps :) https://community.zammad.org/t/let-customers-set-ticket-priority/536/5?u=mrgeneration