ClaritySupport
ClaritySupport
@caiquesc , We are Clarity support team, Could you please share project ID and sample heatmap having issue to investigate further.
@EduardoMateos , Session info contains user ID. you can find Session info on left side of a recording, refer [Session info](https://learn.microsoft.com/en-us/clarity/inline-player#session-info) for more details.
@OmkarJ13 , Apologies for the inconvenience. We would love to help you get the issue resolved. Could you email us at [email protected] for our support team to further assist you...
@OmkarJ13 ,Issue is fixed now. Please verify. Thanks
@ThanhPhamAdamo , Clarity can't capture third-party iFrames and HTML Canvas elements.
@penfold , This feature not yet available in Clarity and is in our current roadmap. Thanks for feedback.we will blog about it once it is ready for customer use.
@RickRyan26 , We are Clarity support team. Could you please share Project ID and sample recordingd/heatmap having issue to investigate further.
@karlholbrook , Are you still experiencing this issue? if yes, please do share link to recordings/Heatmaps to investigate further.
@stergosjk ,We are Clarity support team. Could you please share projectId or sample recordings to investigate the issue further.
@PauloIVM , Clarity now offers [Switch Screenshots](https://learn.microsoft.com/en-us/clarity/heatmaps-screenshots) feature which allows you to select a website state you want to view a heatmap for.