ClaritySupport

Hi Umesh, Thanks for using Clarity. Clarity masks sensitive content on your website by default. Clarity doesn't capture this masked content. For more details Please refer Masking content | Microsoft...

Hi Umesh, Thanks for using Clarity. Clarity masks sensitive content on your website by default. Clarity doesn't capture this masked content. For more details Please refer Masking content | Microsoft...

Microsoft Clarity Support would like to recall the message, “[microsoft/clarity] Some data still masked with masking disabled (Issue #355)”.

@powerclima ,Could you please make sure there are not more than 10 pending invites to your project. There's no limit on the number of users you can add to a...

Hi Jani, Are you able to see below notification when email invite was sent or are you getting any error notification? Could you please try by cancelling existing pending invites...

Hi Jani, Cancelling existing invite and resending new invite also not working? If yes, please share project ID to investigate further. Thanks, Clarity Support Team Visit our docs!: https://docs.microsoft.com/en-us/clarity ***@***.******@***.***>...

Hello, Please share project ID and screenshot of invite list from your project to our support alias ***@***.******@***.***> to investigate the issue further. Thanks, Clarity Support Team Visit our docs!:...

Hello, On Friday we had issue with email invitations not delivering which is fixed now. Please cancel the existing invites and resend new invitation. Let us know if you are...

This issue is resolved. Thanks, Clarity Support Team Visit our docs!: https://docs.microsoft.com/en-us/clarity ***@***.******@***.***> ***@***.*** Confidentiality note: This e-mail, and any attachment to it, contains privileged and confidential information intended only...

Hi @deliwasista, Clarity can't capture third-party iFrames and HTML Canvas elements. It looks like these SCROM files don't necessarily need to be placed within iFrames, but often are so you...