George Pimm
George Pimm
Hi all, Thanks for the detailed reports! We have a fix for this issue prepared in the next software release. If you need assistance working around the issue in the...
Hi @AndriiTarieiev, Can you please contact Nanopore customer support, they can guide you in configuring MinKNOW as you need. Thanks, - George
> and changed the path accordingly Can you confirm what you have actually tried changing?
So to be explicit: - You edited the `user_conf` file and changed the `base` path to be your new drive. - You then restarted the minknow service? What is the...
I would suggest rechecking the changes to `user_conf` and confirming you followed the help article exactly. My suspicion from your description is you may have changed `reads` setting in `output_dirs`,...
Ok, if you require further assistance please contact support and pass over some logs - I'll be able to assist in more detail. Thanks, - George
Hi @GabeAl, Can you confirm what arguments you are passing when starting sequencing? Are you able to run an `lsof` on the sequencing run while running, providing a list of...
And also, can you confirm exactly what minknow version you are running?
Weve been testing this internally and believe the leak of file handles is the same issue fixed in 25.05.14, released last week. We believe on further inspection the truncation of...
MinKNOW 25.05.14 should be available for ubuntu 24.04 - please do let me know if you aren't seeing it.