zynine

Video appears interlaced / combing

5

# Symptoms: Video appears interlaced. ## Cause: Video is interlaced from the source. Plex does not seem to be able to identify interlaced video, hence it does not deinterlace for...

## Symptoms: No audio playback when streaming using **Windows 10 Appstore Plex** client with a Linux-based **Plex Media Server**. (Tested on Ubuntu 16.10, PMS 1.5.3) ## Cause: Audio not encoded...

Video takes a long time to load.

1

## Symptoms: Video takes a long time to load. ## Cause: PMS transcodes the video into 4MB chunk sizes. The lower the quality, the longer it takes to fill up...

## Symptoms: Attempting to play a channel leads to an error message: > An error occured while attemping to play this video. Please try restarting both the Plex Media Server...

## Symptoms: First time using the plug-in and error message appears: > There was a problem playing this item ## Cause: Since Plex Media Server (PMS) 0.9.17.x and above, Plex...

## Symptoms: Firefox: Attempting to play a channel leads to an error message: > Neither direct play nor conversion is available. ## Cause: This happens when **HTML5 Player** is enabled...

## Issue Plex/Web failed to play a TV channel. Error message appears: > There was a problem playing this item ## Resolution Disable HTML5 player in Plex/Web settings ## Applies...