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Published 20 hours ago • verified publisher icon zynine-

Plex (Windows 10 Appstore): No audio playback from Linux-based PMS

Open zynine- opened this issue 7 years ago • 0 comments

Symptoms:

No audio playback when streaming using Windows 10 Appstore Plex client with a Linux-based Plex Media Server. (Tested on Ubuntu 16.10, PMS 1.5.3)

Cause:

Audio not encoded to AAC properly on Linux-based Plex Media Server.

Resolution:

Force Plex Media Server to transcode to MP3.

Modify the Windows 10 Desktop.xml file, located in the usr\lib\plexmediaserver\Resources\Profile folder to remove aac transcoding:

<VideoProfile protocol="hls" container="mpegts" codec="h264" audioCodec="aac,ac3,eac3,mp3" context="streaming" />

to

<VideoProfile protocol="hls" container="mpegts" codec="h264" audioCodec="ac3,eac3,mp3" context="streaming" />

Restart PMS.

Test on Windows 10 Appstore Plex client on PMS 1.5.3 (Ubuntu 16.10) by zynine

Applies to:

  • Windows 10 Appstore Plex client 3.2.19
  • Linux-based PMS 1.5.x ?

zynine- avatar Apr 10 '17 23:04 zynine-