zynine

set **VideoCodec Rule/Override** to **default** or **plex**

Sorry, couldn't replicate the issue, are you running the latest plug-in version? version 1.1.2 ?

What model of QNAP?

Plug-in version?

plug-in logs and plex media server logs will be helpful. does this affect all clients?

Plex Directory. eg. Windows: C:\Program Files (x86)\Plex\Plex Media Server\Resources\Profiles

Try finding for Android.xml That should bring you to the right directory.

System specs/setup?