Michael Truell

Are you on a VPN or is the cursor.so or cursor.sh domain blocked for you by any chance?

Could you open the developer tools by clicking the "Help" menu and then "Toggle Developer Tools"? Then, could you try taking a screenshot of the developer console?

What do you see when you navigate to https://api.cursor.sh/?

Does this always happen for you? Is it easy to reproduce?

This is totally fair. We're a small eng team and are trying to balance new features/bug fixes with supporting more platforms. Agree deb/rpm is better and hope to have these...

Please reach out to [email protected]! We can refund you for the trouble and help you get access to your pro account.

Could you send your Copilot++ output tab?

Apologies about this! Does this error persist?

Yep, this is expected atm. We will look into fixing as soon as we can.

Are you using the exact same config for VSCode and SSH? On first glance, this looks like your key/ip/username/password/etc is off?