nanosupport
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Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repositor...
Hello, Really good work. it would be much better if there is a SMS gateway in this plugin Mobile mode is the most popular for users, in this situation, we...
**Describe the bug** Shows a notice only when not logged in **To Reproduce** Steps to reproduce the behavior: 1. Go to Jmanstore.com **Expected behavior** Notice on top of my site...
Hey, Is there any way to download total ticket details?? i need a ticket open and close time.
Hi I have two agents setup. Is it possible that BOTH agents get an email when a ticket is sent in? Currently, only I the admin is getting notified and...
Just a suggestion. I think that a support agent would be able to transfer the ticket to another support agent, this will help tickets that need more than 1 department...
User **allroundernaman** [reported in wp.org](https://wordpress.org/support/topic/can-i-edit-knowledge-base-design-if-so-how/) support forum to let the user modify the layout of the Knowledgebase page layout, so that user can design their own knowledgebase how they want....
User **Frederic Sune** [asked for](https://wordpress.org/support/topic/upload-file-important-missing-functionality): > The only important thing is missing is the possibility to download/attach a file And user **Alvaro Gois dos Santos** [repeated](https://wordpress.org/support/topic/is-this-still-actively-supported): > ...have you considered...
**Describe the bug** Adam emailed us pointing to an issue that the System Status of NanoSupport isn't displaying the proper database: > _system status in nanosupport shows that ... it...
User [wptech68](https://wordpress.org/support/users/wptech68/) submitted a [feature request](https://wordpress.org/support/topic/userpass-upon-ticket-submition-how/): ### Actual behavior User can submit a ticket, assign a ticket to the Support Department, but cannot assign a Support Agent. ### Steps to...
Is it possible to change the wording of the subject line in the e-mails sent by this fantastic plugin? Thank you
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Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repositor...