nanosupport
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Default Support Agent per Support Department
User wptech68 submitted a feature request:
Actual behavior
User can submit a ticket, assign a ticket to the Support Department, but cannot assign a Support Agent.
Steps to reproduce
- Get to
/submit-ticket
- Create a new ticket with Registration and assign a Ticket Department
- Submit it
Expected behavior
Need to assign a default Support Agent per Support Department. So that, when a Support Department is mentioned, that specific agent will be assigned by default.
System Status
NanoSupport: v0.3.0