micc-api-samples

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Hi, when calling [api]/conversation/{id} to retrieve a single conversation I can get the contents of the ChatPropertyBag, however, when getting [api]/history/... the ChatPropertyBag is not returned. Is there a way...

SQAnt

Unable to authenticate using the client_credentials grant_type

1

We are getting a CORS error when trying to authenticate against the token authorization endpoint. We are able to authenticate using the password grant type. > Access to XMLHttpRequest at...

jeremywhittington

Hi there, When agent gets signed in then agent goes into the Present/Not Present state. What are the API's for Answer, Hold and many more .How to configure API for...

komaljagtap22

Desire Rest Service Name into API.

3

Outgoing calls: to dial any number. Incoming call: to Get the customer call number. Current Agent Status: Active/Wrap/Not ready/LoggedIn/Logout. Hold/Unhold status Call Conference Please can you help me to know...

ravisony18

What do I need to do to get IVR data,Which API to use

swatch17

Monitor conversation event adaptation failed

5

Hello I found that I couldn't listen to the session adaptation after I logged in to employeeInbox in `connectToEmployeeHub ` method `function connectToEmployeeHub(data) { var miccSignalr = new MiccSignalR(data.miccServer, data.access_token);...

swatch17

Hi All, Now I can login MiCC Employee Dialer demo but found error form attach file (Name File Error1-3 ,2-3 and 3-3).    Thank UtenPhun

UtenPhun