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How to get adlCTI events and other functionalities.

Open komaljagtap22 opened this issue 3 years ago • 0 comments

Hi there,

    When agent gets signed in then agent goes into the Present/Not Present state. What are the API's for Answer, Hold and many more .How to configure API for these functionalities. How to configure adlCTI events .

Thanks in advance, Komal J

komaljagtap22 avatar Apr 09 '21 05:04 komaljagtap22