kb-support

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Event logging

2

We're already logging some of the key ticket events that occur during a tickets life cycle. We need to extend this to include all ticket actions, especially those associated with...

mikeyhoward1977

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razvanaldea89

Do not execute role install every request on single sites

1

This stops the role install running on every single `admin_init`. It was already run in single-sites inside `kbs_run_install()`.

BrianHenryIE

**Is your feature request related to a problem? Please describe.** Do you have the following functionality: I can as admin invite my staff to join a conversation in the ticketing...

beatricelucaci

**Is your feature request related to a problem? Please describe.** I am not sure what could be the issue, but lots of emails/replies are being sent out to old tickets...

beatricelucaci

Tickets show CSS / email info in ticket body.

2

Some tickets show CSS / Email info in the ticket message body. Please see the following image: 

scottrpaterson

submission form to auto assign to the company

1

**Is your feature request related to a problem? Please describe.** I want the submission form to auto assign to the company, for example if [email protected] submitted a ticket it will...

beatricelucaci

request: Hello, first of all kudos for this amazing plugin! Would it be possible in the file templates/view-ticket.php at line 214 https://plugins.trac.wordpress.org/browser/kb-support/tags/1.5.84/templates/view-ticket.php#L214 to replace this line of code echo wp_kses_post(...

mplusb

**Is your feature request related to a problem? Please describe.** Hi – today i tested the plugin and i like it. Great work. I noticed that it loads a huge...

mplusb

razvanaldea89