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Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

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![image](https://user-images.githubusercontent.com/37356127/183341291-68cf67e3-3f39-4281-ac9f-0499556f7a32.png) I post last part of log if any want full log i can post i think. ![image](https://user-images.githubusercontent.com/37356127/183341348-16f6f02d-5741-4f13-9694-46db1313d7e0.png) SO: Ubuntu 20.04. FULL LOG WHEN START ERRORS: ``` Installing faraday_middleware 1.2.0...

investigation
self-hosted

# Pull Request Template ## Description Truncates overflowing text in dashboard apps titles and urls. Fixes #5213 ## Type of change - [x] Bug fix (non-breaking change which fixes an...

bug
frontend
PR: unreviewed

Sentry Issue: [CHATWOOT-15Q](https://sentry.io/organizations/thoughtwoot-04/issues/2647709895/?referrer=github_integration) ``` NoMethodError: undefined method `conversation' for nil:NilClass app/models/notification.rb:97:in `conversation' return primary_actor.conversation if %w[assigned_conversation_new_message conversation_mention].include? notification_type app/models/notification.rb:85:in `push_message_title' display_id: conversation.display_id, app/views/api/v1/accounts/notifications/index.json.jbuilder:12: json.push_message_title notification.push_message_title app/views/api/v1/accounts/notifications/index.json.jbuilder:9: json.array! @notifications do |notification|...

Sentry

conversation filter using conversation identifier is returning 500 internal server error on self hosted server Steps to reproduce the behavior: 1. after login 2. click on the filter icon beside...

**Describe the bug** This is the notification users are receiving on email after resolving an conversion. ![image](https://user-images.githubusercontent.com/2095290/179776538-bb8f0ad4-df52-4fc4-85da-27484c2313a6.png) There is no rating smiles to click.

bug
product

**Describe the solution you'd like** Ability to auto end the chat session in minutes/hours instead of days if there's no activity. **Describe alternatives you've considered** An alternative would be to...

enhancement
product

**Describe the bug** unable to play the audio, the audio playback is not loading. **Screenshots** reply box message audio playback **Environment** self hosted chatwoot/Linux VM installation **Desktop (please complete the...

Hi, Is there away to Import and export Chat Conversations?

feature-request

Hi, we are using GCP Helm Charts, after we upgraded from 2.5 to 2.7, somehow it stuck and unable to load the chats, but we can see the contacts. I...

need-more-info
self-hosted