chatwoot
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Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬
### Describe the bug When I'm using the Chatwoot app on my phone, some images appear cropped. When viewing on the web, they display normally. ### To Reproduce Description: When...
Where can I find any information how to activate email history? I still don't get any history when replying in an email or do I need to copy/quote manually? Any...
This PR fixes an issue where Slack emojis are rendered as text shortcodes (e.g. :rocket:) instead of the actual emoji characters in Chatwoot messages. It introduces a new EmojiFormatter class...
### Describe the bug This problem was mention in #12393 . Im with de same problem I created one message template with a button parameter, and if i try send...
# Pull Request Template ## Description The webhook DB model already had an inbox relation from a very old feature that seems to have gotten lost along the way. This...
This pull request updates the mail delivery configuration to support Amazon SES v2 as a mailer delivery method, adds related environment variables, and updates dependencies to enable SES support. It...
### Is your feature or enhancement related to a problem? Please describe. We deprecated the 360dialog integration for new WhatsApp inbox creation a while ago. However, there are still leftover...
### Describe the bug On a self-hosted Chatwoot v4.4.0 instance, when sending a real Instagram message, the webhook is successfully received by Chatwoot (POST /webhooks/instagram). Example request (captured with ngrep):...
### Describe the bug If messages are sent too fast, Chatwoot sends the same `message_created` event twice via webhook Example using an inbox integrated with WhatsApp: https://github.com/user-attachments/assets/404cefaf-cb21-4404-8a7a-1f5d221d893b It seems to...
### Is your feature or enhancement related to a problem? Please describe. Problem: Customer sends us 3-4 different emails on different bookings. We open and reply about the status of...