chatwoot icon indicating copy to clipboard operation
chatwoot copied to clipboard

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. πŸ”₯πŸ’¬

Results 729 chatwoot issues
Sort by recently updated
recently updated
newest added

Hi, if I send a file via WhatsApp to the end customer it arrives with a different name (null.pdf or Untitled).

investigation

**Describe the bug** Agent can't see video attachment that over 30 second **To Reproduce** Steps to reproduce the behavior: 1. Customer sent video attachment that have over 30s duration 2....

bug

we have installed the self hosted Chatwoot solution, now we have developed a Chatbot in Dialogflow. Through the Chat window, we are getting back the messages. The problem is, that...

We are repeatedly seeing both Facebook and Twitter just stop working. There is no feedback when this happens and our configuration (keys etc) has not changed. Again we've had to...

chore

**Is your enhancement request related to a problem? Please describe.** * Grammatical mistakes in the description. Subject pronoun **they** (plural) contradicts the verb **starts** (plural). **Describe the solution you'd like**...

Automation webhooks have the following payload. - Event name is of the format: `automation_event: event_name`. - Event data doesn't contain which automation triggered the webhook. **Todo:** - [ ] Update...

enhancement
backend
post-planning

Hi, we've set up to receive emails using mailgun - everything seems to be set up correctly, mailgun sends the message to the app via the link: https://my.app/rails/action_mailbox/mailgun/inbound_emails/mime And log...

**Describe the bug** Message is not sent for new contacts **To Reproduce** Add a new contact and try to send a message using 360Dialog. AFAIK, we need to send user...

bug

- [ ] Check if prefilling FRONTEND_URL is possible - [ ] Bundle SMTP server to have email notifications/password resets work out of the box - [ ] Ability to...

enhancement

**Is your enhancement request related to a problem? Please describe.** It is a very very tiny problem but I want to contribute :) In the API documentation, it says the...

documentation
open-for-prs
Good first issue