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Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Results 729 chatwoot issues
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- [ ] https://github.com/chatwoot/chatwoot/issues/1100 - [ ] https://github.com/chatwoot/chatwoot/issues/1109 - [ ] https://github.com/chatwoot/chatwoot/issues/1121 - [ ] https://github.com/chatwoot/chatwoot/issues/1231 - [ ] https://github.com/chatwoot/chatwoot/issues/1237 - [ ] https://github.com/chatwoot/chatwoot/issues/1374 - [ ] https://github.com/chatwoot/chatwoot/issues/2355 - [...

Epic

**Describe the bug** Wanted to report a possible issue with the frontend search utilising the the `api/v1/conversation/search/` endpoint. We have over ~4M messages, and what we experience when agents hit...

performance
product

## Issues - [ ] https://github.com/chatwoot/chatwoot/issues/3550 - [ ] https://github.com/chatwoot/chatwoot/issues/4346 - [ ] https://github.com/chatwoot/chatwoot/issues/3972 - [x] https://github.com/chatwoot/chatwoot/issues/4264 - [ ] https://github.com/chatwoot/chatwoot/issues/4590 - [ ] https://github.com/chatwoot/chatwoot/issues/2710 - [ ] https://github.com/chatwoot/chatwoot/issues/2983 -...

Epic

- Investigate the APIs needed to fetch the delivered status of a message in Facebook/Twitter/Whatsapp/Twilio --- - Integrate read/delivered API/webhooks - Provide an indication at the frontend to indicate that...

enhancement
investigation

I can add request screen share feature to website type inbox, please let me know if you are interested, I have done it before for a company I work for...

**Is your feature request related to a problem? Please describe.** When an email arrives and the reply is set to a no-reply box, chatwoot and the server that originated the...

investigation

I am setuping up with Facebook, Chatwoot run in docker-compose dev mode, self hosted. In FB app side, i have setup Handover Protocol to use my App as primary. All...

**Is your enhancement request related to a problem? Please describe.** There is plenty of room for speed and security improvements in the current Nginx configuration. **Describe the solution you'd like**...

**Is your feature request related to a problem? Please describe.** I want to save utm data etc to the conversation not the contact - because it can change per conversation...

Automation does not stop even after the message is assigned to a team of agents Hi! Using automation, even after transferring to an agent, any message typed by the user...

💬 channel/whatsapp