Daniel Neto

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Hi, I can confirm it is failing on iOS, but only on your site. this does not happen on other sites. the main problem is that I cannot debug it...

I understand this happens when you turn it on. but I also have it enabled on demo site and it is working fine. I notice you are facing a problem...

if you need me to look directly into your site you will need to hire our services here https://youphp.tube/marketplace/ ![image](https://user-images.githubusercontent.com/18009293/121591214-98189480-ca0f-11eb-986c-d9de3ad0c58e.png)

https://github.com/WWBN/AVideo-Encoder/wiki/How-to-install-LAMP,--FFMPEG-and-Git-on-a-fresh-Ubuntu-18.x---For-AVideo-Encoder

You can find more here https://github.com/WWBN/AVideo-Encoder/wiki

what do you mean "still ask for username and password" and is it working or not?

It seems to me to be a youtube-dl issue, I guess I cannot help you with that

Can you please detail and provide some screenshots of what you are talking about?

I am not sure but looks like the encoder process is too much for your server.

First you must make a `git pull` https://github.com/WWBN/AVideo/wiki/How-to-Update-your-AVideo-Platform then you need to redownload and upload **only the paid plugins** https://github.com/WWBN/AVideo/wiki/How-To-Install-a-new-Plugin