VideoThumbnails causes the player to not display properly

[chenzisuifeng]

The newly purchased VideoThumbnails plug-in, the video player cannot display normally after opening the plug-in. Browser: Chrome Safari mobile phone system: ios14.6

Normal after closing

[DanielnetoDotCom]

Hi, thanks for that. the main problem is I cannot reproduce it.

does it happen on any video?

can you please share a link from your site so I can test it?

[chenzisuifeng]

This is my test site https://www.m3u8.cf/

[DanielnetoDotCom]

Hi, I can confirm it is failing on iOS, but only on your site. this does not happen on other sites.

the main problem is that I cannot debug it on the iOS browser, so I am not sure why this is happening to you

[chenzisuifeng]

I turned on the VideoThumbnails plug-in and had this problem. After I turned it off, everything worked My system Ubuntu 20.04.2 mysql5.7.34 Apache2.4.46 php7.2

[DanielnetoDotCom]

I understand this happens when you turn it on. but I also have it enabled on demo site and it is working fine.

I notice you are facing a problem regarding Cloudflare, depending on your configuration on Cloudflare you may face many problems, (like js and CSS optimizations). I really discourage you to use Cloudflare proxy

I will try to find something but I cannot guarantee as long as I cannot debug iOS Browser or reproduce it locally

[chenzisuifeng]

Hello, I have backed up the website. Administrator user: 909090 Password: 909090 Can it be better debugged?

[DanielnetoDotCom]

if you need me to look directly into your site you will need to hire our services here https://youphp.tube/marketplace/

[chenzisuifeng]

I think I should reinstall the system again to troubleshoot this problem. If it doesn’t work, I can only close VideoThumbnails.