Matias F. Péres F.

What changes would be necessary in a production environment

3

Hello, I'm planning to run this code in a production environment. Some of the changes I made were - I change the conversation status to 'Open' when the user wants...

How to handoff conversations from bot to agent

3

Hello, What would be the way of handing a conversation from the rasa bot to an active agent when the user intends to talk to a human? Thanks in advance.