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What changes would be necessary in a production environment

Open urumat opened this issue 3 years ago • 3 comments

Hello, I'm planning to run this code in a production environment. Some of the changes I made were

  • I change the conversation status to 'Open' when the user wants to talk to a human
  • I check the status of the conversation and only forward to RASA when the status is 'Pending'.

Are there any other changes that would be good to have in a production environment? Is there any performance upgrade I should consider making?

Thanks in advance, Matias.

urumat avatar Feb 13 '22 03:02 urumat

Rasa needs to be made a first class integration like dialogflow, out of the box, for it to be used in production, like dialogflow already is.

sujanpgowda avatar Feb 15 '22 21:02 sujanpgowda

@matiasperes It should be okay to to be run as it is.

@sujanpgowda it's on our roadmap https://github.com/chatwoot/chatwoot/issues/3597

sojan-official avatar Feb 16 '22 12:02 sojan-official

@sojan-official Yes, we are aware of that. But we had to switch to csml studio for the rasa integration.

sujanpgowda avatar Feb 16 '22 14:02 sujanpgowda