thebearon

Looks like a dupe of #702.

This has been done for a while, and can be closed, right?

If you open your nextcloud `data/appdata_/richdocuments/empty_templates` directory with eg. www-data user, do you see the default template files there? (document.ott / presentation.otp / spreadsheet.ots) If for some reason they are...

To be clear, when you report "Collabora Online does not load," does that mean its UI doesn't even appear, and an error message is shown within Nextcloud, or it fails...

Upstream desktop LibreOffice has a feature to [compare changes between two documents](https://help.libreoffice.org/Common/Comparing_Versions_of_a_Document), but I'm not sure if it could reasonably be reused for the purpose.

Based on the screenshots, it looks like the files have been opened from the dashboard to me.

Looked into the snap case with @timar. The findings so far (spoiler: the interesting part is at the end): `/var/snap/nextcloud/24828/log/php-fpm_errors.log` has relevant content. ``` [08-Dec-2020 19:56:50] NOTICE: fpm is running,...

Perhaps your issue is similar to this: https://github.com/nextcloud/server/issues/11278 I don't really understand what the problem is there...

That warning log entry is irrelevant for users, and will be moved to a different log level in the next release. Now the question is, what doesn't work?

`ForKit not responsive for 37618 ms forking 1 children. Resetting.` This is not an error, and the service should work fine afterwards, are there any actual errors/fatal errors? (ERR/FTL entries...