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System76 support documentation site

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The article mentions that a live-disk may need to be used, but it doesn't provide a link to the live disk article or much of a description for novice users.

An article that explains what Linux/FOSS is and why many people like us use it. Top level info about how the Linux ecosystem works would be helpful as well. Such...

Priority: Low

The Refresh Install feature is outlined in the Pop Recovery article, but that is not the only use for this feature. I am occasionally sending it to customers with broken...

Priority: Wishlist

User feedback was that the layout was confusing since it jumps between multiple OSes. Reorganize.

The article does not show how to flash if they receive an img file. Use instructions from live-disk, restore via Disks.

I sent a Customer instructions on how to copy the Windows EFI directory into the Pop!_OS EFI directory so that they could use systemd-boot to select their OS. Additionally, I...

Priority: Medium

Demonstrate the advantages and disadvantages of using Timeshift to backup system-level images. This may be enticing for some users that are accustomed to Apple Time Machine utility.

Dock settings in Pop no longer require dash to dock, the article is outdated. Should be updated with built-in configuration features. Dash-to-Dock may still be useful for user customization or...

Priority: Medium

Update log genration article to reflect the changes of the new support panel. Add upower manual log command. `upower -d > ~/system76/upower.log`