Safvan Huzain

When i click the Read File button im getting this type of error from ocr_read.py. Please find the attached images  ### App Versions ``` { "erpnext": "14.2.1", "erpnext_ocr": "1.0.1",...

Hi @sumitbhanushali, Attachment Problem: Deleting one file may result in the deletion of other attachments. https://github.com/frappe/helpdesk/assets/92985225/8bf4a331-9fcb-44ef-a822-09f32a5842f1

No module named 'frappe.core.doctype.hd_article_category'

7

@ssiyad Im getting this error When im trying to install Helpdesk ``` ERPNext: v14.2.1 (version-14) Frappe Framework: v14.9.0 (version-14) ``` Installing helpdesk... Updating DocTypes for helpdesk : [========================================] 100% An...

Helpdesk Ticket Recipients Feature + Ticket Time zone Bug

3

Hello @sumitbhanushali We are in the process of using Frappe Helpdesk for our customer issues and we noticed some important feature or bugs on the platform. We are fixing them...

I have implemented a significant feature enhancement in this pull request for our helpdesk portal. This enhancement allows users to include multiple recipients and CCs when creating tickets. Now, when...