Philipp Schmid

Just to be sure, you have unlocked the full version of Cryptomator 2? Furthermore, it would be great if you could send us the log files. How to export the...

Hello @DaveFlowberries, the behavior you describe is indeed the expected one. This is because the FileProvider API expects to make a file available locally in the unencrypted state as soon...

The manual lock works because it is a forced lock. But I agree that we should definitely make the error message user friendly and prevent the vault from getting stuck.

It is not as dangerous as it sounds, because we "register" (save) all actions (uploads, etc.) as tasks in the database and thus we can theoretically recover them. In addition,...

> Hi. Actually this error might not be about the number of files anymore but what @USER19464727 describes. My folder now have almost 5k files and I haven't seen the...

There are two reasons why we currently do not support the search functionality: 1. items appear in the search although the vault is locked 2. it is not possible to...

This is indeed a very strange bug. Because in my opinion, due to the path locking we use for online operations, this should only occur if the item has not...

We detect a legacy Vault (Vault Format 6 & 7) by checking the existence of a `masterkey.cryptomator` file and a `d` folder in the current folder. Starting with Vault Format...

Could you provide some logs? Either by posting them here (but be aware that they contain the plaintext paths and the name of your vault) or sending them to [email protected]...

> I have the same problem. The following happened: after the iOS update to version 16, Cryptomator lost somehow the license key activation, saying my trial period ended. No big...