Martyn Dewar

> This ensures that requesters still have access to at least know the existence of their request. Individual messages can still be hidden from the requester as needed. Excellent suggestion....

I'm loathe to suggest it, but would it be feasible for us to send these emails our in multi-part (e.g. formatted HTML and plain text)? This would allow us to...

> An Outlook user has suggested that perhaps what's happening for them is their email software isn't making links clickable in plain text messages with: > > > `Content-Type: text/plain;...

> * We could link from schools to their relevant local [education] authority and [Regional Schools Commissioner ](https://www.whatdotheyknow.com/body/list/regional_schools_commissioner). We actually contacted the Department for Education about an uncannily similar thing...

> There may be a work-round involving downloading the csv file of all authorities (which includes Tags and Public Notes), editing the spreadsheet, and re-uploading. This is generally what I...

> Reopening following a user report of an issue occurring when being prompted to sign in to send a follow-up message to the Information Commissioner's Office. > > See screenshot:...

Fix: change `info_request.public_body.name` to `info_request.public_body.name.html_safe` in [followups_controller.rb](https://github.com/mysociety/alaveteli/blob/develop/app/controllers/followups_controller.rb). Rectified output: `PostRedirect Create (0.7ms) INSERT INTO "post_redirects" ("token", "uri", "post_params_yaml", "created_at", "updated_at", "email_token", "reason_params_yaml") VALUES ($1, $2, $3, $4, $5, $6, $7)...

PR for `followups_controller.rb` raised in #7186

For what it’s worth, I think both examples look fine - logos themselves will probably look better in the box on the right. We do, of course, need to be...

Linking to related ticket #4918 - there is some nuance here, so I don't think these are duplicates.